Krister Martinez
Driving innovation with Data Analytics and Artificial Intelligence.
Krister Martinez
Driving innovation with Data Analytics and Artificial Intelligence.
Artificial Intelligence and Data Analytics Engineer, Focused on Implementing Data-Driven Solutions and Leading Technical Teams.
Professional Summary
Accomplished IT engineer with over 20 years of global experience in business transformation across ecommerce, software, and support industries. Having recently earned a Bachelor’s degree in Data Analytics and an AI Practitioner Certificate, I excel in practical applications of machine learning, natural language processing, and computer vision. My hands-on expertise in these areas enables me to enhance data-driven decision making and AI integration in dynamic business environments. View practical examples of my work on my Featured Work page, which highlights how I leverage technology to drive growth and efficiency. I am actively seeking opportunities that utilize my advanced skills in data science and artificial intelligence, ideally within innovative and forward-thinking organizations.
Skills and Education
Skills
Education
Education
Technical Skills
- Programming Languages: Python, R and SQL (Proficient in data analysis, machine learning models)
- Data Visualization: Tableau (Skilled in creating interactive dashboards and visualizations for business decision-making)
- Machine Learning/Deep Learning: Proficient in applying machine learning and deep learning algorithms and techniques using Python libraries like TensorFlow, Scikit-learn.
- Natural Language Processing: Experienced in building models for text analysis, sentiment analysis, and chatbot development.
- Computer Vision: Knowledgeable in implementing image recognition and processing algorithms.
- Data Management: Proficient in data wrangling, cleaning, and utilizing SQL databases (MySQL, Microsoft SQL Server); experience with Big Data technologies (Data Bricks, Dataiku)
- Statistical Analysis: Experienced in statistical analysis for business and machine learning applications
Business and Additional Skills
- Big Data Analytics: Experienced in handling large-scale data sets and complex data structures
- Cloud Platforms: Practical knowledge of cloud services: Microsoft Azure, Dataiku and Data Bricks for deploying scalable applications
- IT Systems and Administration: Strong foundation in IT infrastructure management, including Microsoft SQL Server administration and implementation.
- Leadership and Strategy: Demonstrated leadership in managing technology-driven projects and strategic decision-making.
Education
Education
Education
Miami Dade College
Data Analytics, Bachelors of Science
2020-2024
Miami Dade College
Artificial Intelligence Practitioner Certificate
2022-2024
University of Hawai'i at Hilo
Computer Science, Economics
1991-1996
Work Experience
World Travel Holdings
World Travel Holdings
World Travel Holdings
Senior IT Help Desk Analyst- August 2006- present
Wilmington, Massachusetts, United States
- Facilitated comprehensive workforce transformation of office workforce from 3% to 97% working remotely to at this point 99-100%
- Assisted in increasing agent productivity by 50% which in turn continues to save the company millions in infrastructure expenses.
- Relocated 2 extensive call centers; one with a capacity of 250 and the other 150, in turn allowing agents to work remotely saving Millions of dollars in rent .
- Developed exceptional training program and onboarded all incoming tech support analysts for the last 8 years accelerating their productivity.
- Abetted in-depth technology support in conferences to represent franchise owners.
Punto Mio
World Travel Holdings
World Travel Holdings
Ecommerce Consultant- November 2006-June 2008
Miami, Florida, United States
- Administered the initial launch of website to service shipping from the USA to Latin America
- Analyzed extensive data based on the popularity and growth of Ecommerce activity from America to households throughout Latin America
- Organized massive email campaigns, specific to each country, to increase Ecommerce transactions to be shipped via the Punto Mio network
TransExpress, Inc
World Travel Holdings
MerchandiZer - Seamless Technologies
Ecommerce and Email Marketing Consultant.
March 2004 - August 2007
Doral, Florida, United States
- Established exceptional multi-year, season and country based email marketing campaign.
- Increased Ecommerce transactions boosting sales from 100% to 1000% for diverse markets via online and offline campaigns.
- Utilized Master Delivery with regional banks to promote Ecommerce transaction via credit card usage.
MerchandiZer - Seamless Technologies
MerchandiZer - Seamless Technologies
MerchandiZer - Seamless Technologies
Global President of IT, May 2003-Aug 2006
Miami, Florida, United States
- Assisted Seamless Technologies in their public offering.
- Expanded with cutting edge branch office of technology development in Mexico City, Mexico to expand the development of our proprietary Ecommerce application and established the utilization of a top of the line development team by Microsoft.
- Expanded with cutting edge branch office of technology development in Lima, Peru to expand the development of our proprietary Ecommerce application.
- Hired and maintained quality local talent in Lima, Peru with functioning office evolving all aspects of software development.
- Finalized M&A projects to bring specific cutting edge and custom SEO software technology to the company.
HipHip Software
MerchandiZer - Seamless Technologies
HipHip Software
Chief Technical Officer, March 1999-July 2003
Miami, Florida, United States
- Responsible for overall infrastructure and efficient running of IT operations.
- Oversee the comprehensive development and implementation of our colocation and server architecture.
- Developed geo-redundancy within various data centers infrastructure
- Improved and expanded the technical support department by introducing customer software, better procedures and reporting.
- Assisted exceptional technical sales by documenting specific answers from the pre-sales point of view.
- Introduced and implemented a breakthrough technical sales training and procedures.
- Coordinated profound software development team to accommodate infrastructure and feature development procedures.
Other Positions
MerchandiZer - Seamless Technologies
HipHip Software
Gary, Williams, Parenti, Watson & Gary P.L.L.C. Director of Information Systems
Jan 1998-Feb 1999
- Modernized their servers, desktop clients, and Law Firm management software technology for Y2K
Fiera-Founder and Technology Advisor
Jan 1997-Jan 1998
- Spanish Search Engine
University of Hawaii-Hilo-Computer Scientist
Mar 1992-Aug 1997
- Directed and implemented a migration of the Plato computer system to Server-Client technology instruction
- Implemented the internet at the University of Hawaii-Hilo.
Organizations
Coral Gables Congregational United Church of Christ
Coral Gables Congregational United Church of Christ
Coral Gables Congregational United Church of Christ
Board of Trustees-Chairman
2018-2021
Sonoma at the Vineyards Homeowners Association
Coral Gables Congregational United Church of Christ
Coral Gables Congregational United Church of Christ
President
2018-present
The Vineyard Master Association Homestead
Coral Gables Congregational United Church of Christ
Coral Gables Congregational United Church of Christ
President
2019-present
Coral Gables Congregational United Church of Christ
Miami-Dade County Public Schools- Gateway Environmental K8
Coral Gables Congregational United Church of Christ
Vacation Bible School Teacher
2006-2020
Miami-Dade County Public Schools- Gateway Environmental K8
Miami-Dade County Public Schools- Gateway Environmental K8
Miami-Dade County Public Schools- Gateway Environmental K8
Camping Trip field trip Chaperone and Co-Organizer
2014-2023
Thank you for visiting my website. I am eager to showcase my expertise and discuss how we can leverage data analytics and Artificial Intelligence to achieve your objectives. Let's explore the possibilities together!
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