Krister Martinez
Driving innovation with Data Analytics and Artificial Intelligence.
Krister Martinez
Driving innovation with Data Analytics and Artificial Intelligence.
Artificial Intelligence and Data Analytics Engineer, Focused on Implementing Data-Driven Solutions and Leading Technical Teams.
Professional Summary
Experienced IT Engineer specializing in artificial intelligence and data analytics, with a record of leading technical teams and implementing data-driven solutions across ecommerce, software, and support sectors. Holds a Bachelor's degree in Data Analytics and an Artificial Intelligence Practitioner Certificate. Starting in Summer 2025, I have been admitted to the Master's degree program in Data Analytics and Artificial Intelligence at Florida Atlantic University. Expertise includes practical application of machine learning, natural language processing, and computer vision to improve decision-making processes and AI integration in business environments.
Skills and Education
Skills
Education
Education
Technical Skills
- Programming Languages: Python, R and SQL (Proficient in data analysis, machine learning models)
- Data Visualization: Tableau (Skilled in creating interactive dashboards and visualizations for business decision-making)
- Machine Learning/Deep Learning: Proficient in applying machine learning and deep learning algorithms and techniques using Python libraries like TensorFlow, Scikit-learn.
- Natural Language Processing: Experienced in building models for text analysis, sentiment analysis, and chatbot development.
- Computer Vision: Knowledgeable in implementing image recognition and processing algorithms.
- Data Management: Proficient in data wrangling, cleaning, and utilizing SQL databases (MySQL, Microsoft SQL Server); experience with Big Data technologies (Data Bricks, Dataiku)
- Statistical Analysis: Experienced in statistical analysis for business and machine learning applications
Business and Additional Skills
- Big Data Analytics: Experienced in handling large-scale data sets and complex data structures
- Cloud Platforms: Practical knowledge of cloud services: Microsoft Azure, Dataiku and Data Bricks for deploying scalable applications
- IT Systems and Administration: Strong foundation in IT infrastructure management, including Microsoft SQL Server administration and implementation.
- Leadership and Strategy: Demonstrated leadership in managing technology-driven projects and strategic decision-making.
Education
Education
Education
Florida Atlantic University
Data Analytics, Master of Science
2025 - 2027
Miami Dade College
Data Analytics, Bachelors of Science
2020-2024
Miami Dade College
Artificial Intelligence Practitioner Certificate
2022-2024
Work Experience
World Travel Holdings
World Travel Holdings
World Travel Holdings
Senior IT Help Desk Analyst- August 2006- present
Wilmington, Massachusetts, United States
- Facilitated comprehensive workforce transformation of office workforce from 3% to 97% working remotely to at this point 99-100%
- Assisted in increasing agent productivity by 50% which in turn continues to save the company millions in infrastructure expenses.
- Relocated 2 extensive call centers; one with a capacity of 250 and the other 150, in turn allowing agents to work remotely saving Millions of dollars in rent .
- Developed exceptional training program and onboarded all incoming tech support analysts for the last 8 years accelerating their productivity.
- Abetted in-depth technology support in conferences to represent franchise owners.
Punto Mio
World Travel Holdings
World Travel Holdings
Ecommerce Consultant- November 2006-June 2008
Miami, Florida, United States
- Administered the initial launch of website to service shipping from the USA to Latin America
- Analyzed extensive data based on the popularity and growth of Ecommerce activity from America to households throughout Latin America
- Organized massive email campaigns, specific to each country, to increase Ecommerce transactions to be shipped via the Punto Mio network
TransExpress, Inc
World Travel Holdings
MerchandiZer - Seamless Technologies
Ecommerce and Email Marketing Consultant.
March 2004 - August 2007
Doral, Florida, United States
- Established exceptional multi-year, season and country based email marketing campaign.
- Increased Ecommerce transactions boosting sales from 100% to 1000% for diverse markets via online and offline campaigns.
- Utilized Master Delivery with regional banks to promote Ecommerce transaction via credit card usage.
MerchandiZer - Seamless Technologies
MerchandiZer - Seamless Technologies
MerchandiZer - Seamless Technologies
Global President of IT, May 2003-Aug 2006
Miami, Florida, United States
- Assisted Seamless Technologies in their public offering.
- Expanded with cutting edge branch office of technology development in Mexico City, Mexico to expand the development of our proprietary Ecommerce application and established the utilization of a top of the line development team by Microsoft.
- Expanded with cutting edge branch office of technology development in Lima, Peru to expand the development of our proprietary Ecommerce application.
- Hired and maintained quality local talent in Lima, Peru with functioning office evolving all aspects of software development.
- Finalized M&A projects to bring specific cutting edge and custom SEO software technology to the company.
HipHip Software
MerchandiZer - Seamless Technologies
HipHip Software
Chief Technical Officer, March 1999-July 2003
Miami, Florida, United States
- Responsible for overall infrastructure and efficient running of IT operations.
- Oversee the comprehensive development and implementation of our colocation and server architecture.
- Developed geo-redundancy within various data centers infrastructure
- Improved and expanded the technical support department by introducing customer software, better procedures and reporting.
- Assisted exceptional technical sales by documenting specific answers from the pre-sales point of view.
- Introduced and implemented a breakthrough technical sales training and procedures.
- Coordinated profound software development team to accommodate infrastructure and feature development procedures.
Other Positions
MerchandiZer - Seamless Technologies
HipHip Software
Gary, Williams, Parenti, Watson & Gary P.L.L.C. Director of Information Systems
Jan 1998-Feb 1999
- Modernized their servers, desktop clients, and Law Firm management software technology for Y2K
Fiera-Founder and Technology Advisor
Jan 1997-Jan 1998
- Spanish Search Engine
University of Hawaii-Hilo-Computer Scientist
Mar 1992-Aug 1997
- Directed and implemented a migration of the Plato computer system to Server-Client technology instruction
- Implemented the internet at the University of Hawaii-Hilo.
Organizations
Coral Gables Congregational United Church of Christ
Coral Gables Congregational United Church of Christ
Coral Gables Congregational United Church of Christ
Board of Trustees-Chairman
2018-2021
Sonoma at the Vineyards Homeowners Association
Coral Gables Congregational United Church of Christ
Coral Gables Congregational United Church of Christ
President
2018-present
The Vineyard Master Association Homestead
Coral Gables Congregational United Church of Christ
Coral Gables Congregational United Church of Christ
Technology Liason
2019-present
Coral Gables Congregational United Church of Christ
Miami-Dade County Public Schools- Gateway Environmental K8
Coral Gables Congregational United Church of Christ
Vacation Bible School Teacher
2006-2020
Miami-Dade County Public Schools- Gateway Environmental K8
Miami-Dade County Public Schools- Gateway Environmental K8
Miami-Dade County Public Schools- Gateway Environmental K8
Camping Trip field trip Chaperone and Co-Organizer
2014-2023
Thank you for visiting my website. I am eager to showcase my expertise and discuss how we can leverage data analytics and Artificial Intelligence to achieve your objectives. Let's explore the possibilities together!
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